Question 1

What kind of businesses is Sophie built for?

Accepted Answer

HVAC, plumbing, electrical, and other home services contractors in Texas and Florida. We're expanding to more states soon.

Question 2

Can Sophie book jobs directly into my calendar?

Accepted Answer

Yes. Sophie integrates with Google Calendar, and we're adding ServiceTitan, Housecall Pro, and Jobber integrations.

Question 3

Does Sophie speak Spanish?

Accepted Answer

Yes, on the Growth plan and above. Sophie handles bilingual calls seamlessly.

Question 4

What happens if Sophie can't handle a call?

Accepted Answer

She takes a message, texts you immediately, and logs the call. You never lose the lead.

Question 5

How fast can I get started?

Accepted Answer

1 hour. We handle the setup — you just do a 15-minute onboarding call.

Question 6

Is my data secure?

Accepted Answer

Yes. We run self-hosted AI infrastructure. Your call data never leaves our servers and is never used to train models.

Question 7

What does 'founding customer' mean?

Accepted Answer

We're onboarding our first 5 customers with 50% off for life, direct founder access, and custom voice training. Limited spots.

AI vs Human Answering Service for HVAC Contractors